Privacy Policy

Privacy Policy

Introduction

Welcome to https://trauma-therapy-mesa-az.storysurge.net (referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in accordance with relevant data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard information about our users.

Scope

This policy covers all aspects of our website, including but not limited to:

  1. Website content, features, and services.
  2. Mobile applications developed by us or third parties that we link to.
  3. Interactive experiences on our social media platforms.
  4. Any other communication channels through which we interact with users.

Please note that this policy does not extend to external websites, apps, or services accessed via links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users through:

  1. Account creation and management as an authorized user.
  2. Visiting our websites linked to this statement.
  3. Engaging with our communications, including newsletters, emails, phone calls, and text messages/SMS.

Personal Data Collection

We collect several types of personal data, which can be broadly categorized as:

  1. Account Information: User names, passwords, and contact details associated with your account.
  2. Payment Information: Details related to payment methods you use to access our services.
  3. Financial Information: Transaction records and billing addresses.
  4. Purchase Information: Products or services you have purchased from us.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and browser types for device recognition.
  6. Location Data: Geographic location data when you interact with our services.
  7. Feedback: User-generated content, reviews, ratings, and responses to surveys.
  8. Social Media Information: Data from social media platforms when users choose to connect their accounts.
  9. Product Information: Details about products or services that you view or purchase on our website.

We gather this data through various means: user input forms, account settings, browsing activities, automated tracking technologies (like cookies), and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your device that help us remember your preferences and provide personalized content. They can be categorized as:

  1. Strictly Necessary: Essential for navigating the website and providing services you’ve requested.
  2. Preference: Remembering user settings and customizing content.
  3. Analytics: Collecting aggregate data to improve our services and user experience.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we delete or anonymize the data securely.

Security Measures

To secure your personal data, we implement robust organizational and technical safeguards. This includes:

  1. Encryption: Secure data transmission and storage to protect against unauthorized access.
  2. Third-Party Processing: Engaging secure service providers who adhere to strict privacy standards.

Children’s Privacy

We do not knowingly collect or solicit personal data from individuals under the age of 18. If we learn that we have collected such information, we will take steps to delete it and notify parents or legal guardians.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask us to correct inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): Demand the deletion of your personal data in certain circumstances.
  4. Restriction: Limit our processing of your data under specific conditions.
  5. Portability: Receive a copy of your personal data in a structured, commonly used format.
  6. Objection: Object to or opt out of processing activities based on legitimate interests.
  7. Non-Discrimination: Be free from biased treatment when exercising your rights.
  8. Appelels/Complaints: File appeals or complaints with our privacy team or relevant regulatory authorities.

To exercise these rights, please contact us using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to privacy:

We value your trust in our commitment to protecting your privacy.